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4 Reasons Why Communication Should be Your Single Most Important Software Testing Goal

Do you know why improving communication should be your single most important software testing goal? Here are four reasons why communication is so critical.

1. Spend Less Time in Meetings, on Calls, and on Email

Effective and efficient communication equips you and your team to spend less time sending email, sitting in meetings, taking phone calls, and providing status updates and spend more time doing the activities you really want to do. Great communication is the foundation of great software testing. Until you have great communication throughout your team and its associated stakeholders, you can try to implement all the improvements you want, but you will continue to get the same results.

2. Accelerate Testing

More efficient communication leads to more efficient testing. When your team gets better information more quickly, they can start testing sooner, and as they find defects, they can communicate and resolve those defects more quickly, which helps accelerate software testing.

3. Reduce Risk

Better communication provides a better shared understanding across the entire team and stakeholders of the risks, issues, and impediments to your projects.

4. Increased Quality

More effective communication leads to more effective testing, which results in delivering higher-quality code.

How to Spot a Communication Challenge

It may be hard for us to admit that we have a communication issue on our team, so it’s good to have a system in place that keeps us objective. Here’s a list of behaviors that should be a red flag that there is a communication challenge:

  •      Developers and testers act more like adversaries than teammates.
  •      Testers have a hard time determining what test data to use and where it can be found.
  •      Different people seem to raise the same questions repeatedly.
  •      Testers are testing code and features before they are ready.
  •      The same defects are being reported repeatedly.


I hope this article has inspired you to take a closer look at how your team communicates. Communication is the springboard for improving enterprise software testing, but it’s just the tip of the iceberg.  Check out this webinar to learn how to improve software testing.

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